Philippa has practiced almost exclusively in the health and social care sector for over 18 years.
In the Social Care sector, she has provided advice and support to varied providers ranging from care home groups challenging Local Authority fee setting processes, the successful resistance of a safeguarding and fraud investigation into alleged mis-use of client monies and a successful challenge to the CQC on behalf of an independent living social care provider, to the conduct of an inspector and quality of the report itself which resulted in re-inspection by the CQC and re-grading from “inadequate” to “good” for the provider. The number of CQC challenges she is engaged in, increases every month.
Philippa also advises on GDPR and Data Protection
Philippa earned an MA in Healthcare Ethics from Leeds University in 2008 inspired by the inter-relationship between private and NHS health care.
CQC Inspections and Reports – when to action, when to challenge
This session will provide valuable information to owners and managers as to how to get the most out of the Factual Accuracy process, the type and range of matters that can be raised and options available to a provider in receipt of an unsatisfactory CQC report, including timely use of the separate CQC complaints process, securing swift re-inspections and how to appeal.