DCNH 2020

9th - 10th Nov 2020
NEC, Birmingham


 Home Care ExpoEuropean Neuro ConventionCPD Member



Personal Group

Stand: D1073

Personal Group provide employee services including employee benefits, wellbeing support and employee insurance. We help UK businesses boost productivity through better engagement with their employees by offering both in-house and third-party products and services.

We do this through Hapi - our flexible, customisable employee services platform and app. Hapi combines benefits, rewards, and communications in one convenient, easy to use platform which employees can access anytime, anywhere. This includes retail and leisure discounts, employee assistance programmes, financial wellbeing tools, reward and recognition schemes, employee insurance products, and digital healthcare solutions including online GP access. Employees can easily access support, save money while shopping, or receive fast medical advice and even a prescription. At Personal Group, we believe in the triangle of wellbeing - if an employee is suffering in one area (financial, emotional or physical) it will often manifest itself in one or both of the other areas. A truly all-inclusive health and wellness programme acknowledges and supports employees at each point of the triangle, promoting true employee wellbeing.

We provide an EAP service to ensure that it is simple and easy for your employees to access help for any emotional, or financial, issues they may be experiencing. We also provide a number of financial wellbeing resources including financial education and employer loans. Ensuring that your employees have access to the tools they need to improve their own wellbeing makes all the difference. Poor physical health can also have a knock-on effect when it comes to the emotional and financial wellbeing of staff.

That`s why we provide our OnDemand GP service in partnership with VideoDoc. With the average wait time for a GP appointment in the UK resting at around two weeks, we launched OnDemand GP - a practical solution to improving the physical health of employees and reducing the rising presenteeism and lost productivity hitting UK workplaces. OnDemand GP allows employees to request a consultation and see a GP through their smartphone or computer in under ten minutes; representing one of the shortest wait time of any online doctor.

Powered by VideoDoc, OnDemand GP from Personal Group is a complete clinical solution that combines the expertise of fully qualified GPs with the latest modern technology, all accessed via our employee benefits app, Hapi. OnDemand GP gives employers the ability to empower employees to get speedy health care advice and treatment at the click of a button.

The service can increase workplace productivity; putting employee wellbeing at the heart of business. Our Hapi platform was built with an integrated analytics tool, Hapi Hub, which monitors how effective employee communications are, and highlights which benefits are most highly valued, and which may be underutilised. Real-time analytics provide the opportunity to uncover trends from usage statistics and gives HR greater insights into utilisation. We also understand the impact face-to-face engagement can have, which is why we try to incorporate it into every benefits launch. We have a team of Employee Engagement Executives who walk employees through their benefits to ensure greater awareness of what is available, driving scheme participation. Alongside this our Client Solutions Team work as an extension to our client`s HR team, providing internal communications and marketing support, ensuring that each and every programme is communicated and launched in a way that matches the employee demographic.

This results in greater awareness and adoption of the employee benefits available. Our client base spans a wide range of sectors including passenger transport, healthcare, logistics and food manufacturing. Clients include: Randstad, St John Ambulance, Stagecoach, Four Seasons Health Care, Priory Group, Spire Healthcare, Bibby, 2 Sisters Food Group and Young's Seafood.


United Kingdom
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