Jim Ward: Speaking at the Dementia, Care & Nursing Home Expo Birmingham

Fastroi Ltd.

Jim Ward

Improving the Quality of Social Care Through Technology and Lean Thinking

The term “Quality of Care” often fails to address underlying poor processes that prevent care staff from providing high quality care.

This seminar explores the difference between Quality of Care and the Quality of the processes that often sit, unseen beneath. We will examine how using the concept of Lean Thinking applied with an electronic care management system can lead to sustainable improvements in the way care is provided.


Biography

Jim has been involved in healthcare, mobile and wireless for over 20 years. He has supported digital transformation in Health & Social Care and has worked with the highest levels of provider organisations. He is the Director of a number of companies, lately focussing on helping Fastroi move into the UK.

With a background in education, computing and ICT, Jim held various roles from technical to sales and marketing. He was the head of the wireless business unit for a large multinational organisation where he focussed on the public sector.

He was also CEO of the MX Alliance – a trade association for the wireless ecosystem in Scotland, providing business development, sales and marketing consultancy to a growing marketplace. He ran trade shows, seminars and produced bi-monthly magazines.

Since then, he started a couple of companies, offering communications and digital transformation within health & social care.

He now heads Fastroi’s UK operation.

Fastroi Ltd.

Jim Ward

Improving the Quality of Social Care Through Technology and Lean Thinking

The term “Quality of Care” often fails to address underlying poor processes that prevent care staff from providing high quality care.

This seminar explores the difference between Quality of Care and the Quality of the processes that often sit, unseen beneath. We will examine how using the concept of Lean Thinking applied with an electronic care management system can lead to sustainable improvements in the way care is provided.


Schedule

This Schedule is not currently available