Paula Keys: Speaking at the Dementia, Care & Nursing Home Expo Birmingham

HC-One

Paula Keys

The Kind Care Revolution

This seminar offers insight into how HC-One has evolved as the kind care company and how it transformed its early operation to one where the focus is on the quality of life of Residents. It will explore how kind care and compassion, combined with structure, a dedication to learning and a strong, proactive leadership, provides an environment where high quality, kind care is delivered and embedded in day-to-day life.


Biography

Paula Keys is the Chief Operating Officer of HC-One, the UK’s leading care provider. Paula joined HC-One in May 2012 and has held the roles of Operations Director, Managing Director and Chief of Staff before being appointed as HC-One’s COO in 2017. In this role Paula is responsible for leading the operation across 328 care homes and her passion for delivering kind care through HC-One’s 25,000 people is central to how she does this.

During her time as MD and COO Paula has been involved in the growth of the HC-One portfolio and has led the operational integration of homes acquired into the HC-One family.

Paula has worked in operational and quality roles in health and social care roles for over 15 years including hospital management and lead roles in quality.

A pharmacist by profession, she is also a member of the Royal Pharmaceutical Society and General Pharmaceutical Council.

HC-One

Paula Keys

The Kind Care Revolution

This seminar offers insight into how HC-One has evolved as the kind care company and how it transformed its early operation to one where the focus is on the quality of life of Residents. It will explore how kind care and compassion, combined with structure, a dedication to learning and a strong, proactive leadership, provides an environment where high quality, kind care is delivered and embedded in day-to-day life.


Schedule

This Schedule is not currently available