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19 - 20 March 2025

NEC Birmingham

      CQC - Educational Partner        CPD Member Accreditation Logo

Webinar: Digital Transformation Within Care - Leveraging Online Feedback to Increase Resident Occupancy

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Webinar: Digital Transformation Within Care - Leveraging Online Feedback to Increase Resident Occupancy

watch on demand


 

 

Is it your goal to...

1. Leverage your online estate and digital front door to drive more inquiries?
2. Improve resident satisfaction?
3. Increase your occupancy rate for your sites and facilities?


If YES, then your online footprint is key to success.
It's the first place someone will look when they're doing their research, and what they see will be a key deciding factor on whether someone decides to place themselves or their family member into care with yourselves or another provider.
 

 

In this video you will learn:

• How to leverage your online presence to drive more inquiries
• Where and what people are looking for when selecting care providers
• Managing multiple online profiles at once and ensuring they're up-to-date
• The benefits of soliciting resident feedback to increase guest satisfaction at the local level
• How to boost your care home's online reputation

Watch this webinar on-demand to watch the discussion into the ever-growing need for digital transformation within the care sector while sharing some great tips and tricks too.

Speakers

Jay PurcellJay Purcell

Customer Success Manager - EMEA @Reputation

Jay is one of Reputation’s Customer Success Manager’s for the EMEA region and originally started with the business back in late 2018 after over 12 years working in the financial services sector. Jay helps many of Reputation’s customers get their online estate in order and fully maximise their patient feedback.

 

Nathan Griffiths

Nathan Griffiths

SMB Account Executive @Reputation

Nathan is currently in his second role at Reputation, having started back in May 2018. Nathan’s experience is centred around small and medium-sized businesses and helping them to understand the value of online feedback. Nathan also has a host of experience within the UK’s care home and healthcare sectors.