DCNH 2020

15-16 September 2021
NEC, Birmingham


 Home Care ExpoEuropean Neuro ConventionCPD Member



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Industry Support Guide

We’ve been working hard with our partners and collaborators to determine how we can best ensure you are receiving the support you need.

The Industry Support Guide is a series of drop-in, drop-out webisodes based on the needs of the industry.

Is there a specific topic that you’d like to see? Let us know! This guide is for you and we’ll curate the series based on your needs. 

Register for our next session

How can the Industry Support Guide help you?


Give you free support, advice, and education on the most pressing challenges facing your organisation


Act as a buying guide for solutions that can help your organisation overcome these challenges 


Create a support network of organisations in similar positions 


Act as a forum where your concerns can be voiced, listened to, and discussed by experts

Upcoming webisodes

The Workforce of Tomorrow

Wednesday 27th January

The care sector have shown true strength, resilience and adaptiveness in their COVID-19 response, but as we look towards the future, what can be done to support a workforce under such pressures?

This webisode aims to discuss key issues such as training, recruitment, retention, resilience, and mental health in the social care workforce. By sharing best practice and their experiences, our expert speakers will provide insight and clarity to such issues and explore how we can support the workforce to allow them to do what they do best; caring.



karolina gerlich NCFE speakers steven embleton paul gaskell hayley wilsonSamantha Thompson bryce davieskaren dakin     

  • Karolina Gerlich, Executive Director, The Care Workers' CharityHow you can work alongside The Care Workers’ Charity to support your workforce
  • Claire Monatague, Senior Subject Specialist Social Care, NCFET Levels and the future of learning for the healthcare sector
  • Craig Wade, Sector Manager for Health, Science and Social Care, NCFET Levels and the future of learning for the healthcare sector
  • Steven Embleton, Chief Cloud, My Learning CloudWhat your organisation needs to do to get ready to deliver learning and development needs for the Workforce of the Future
  • Paul Gaskell, Director of Wellbeing Dementia Services, Runwood Homes - Wellbeing of the workforce and supporting champions
  • Hayley Wilson, Manager, Osborne & AllanSolution to your nurse vacancies
  • Samantha Thompson, Support Manager, Fully StaffedHow to combat last minute staff sickness and absences efficiently
  • Bryce Davies, General Manager, Workforce.com - How to build a resilient business during COVID-19
  • Karen Dakin, Director of People, Home Instead Senior Care - Putting people at the heart of everything you do

Watch on demand

Previous webisodes

Protecting social care this winter

Tuesday 24th November

Whilst there is a motion for optimism among care home providers following the introduction of the winter plan, this webisode aims to pinpoint and clarify additional resources, best practice and industry advice on-top of the DHSC winter plan; to support care home providers in what will be a challenging winter.



jayne conneryoakhouse foodsliz sargeantzac sangoroikathryn smith

  • Jayne Connery, Director Care Campaign for the Vulnerable - How to prioritise good safe care and emotional support to elderly residents
  • Caroline Hill, Dietitian and Sandra Robinson, Speech and Language Therapist, Made for You - Made For You Softer Foods Supporting Wellness this Winter
  • Liz Sargeant OBE, Clinical Lead for Integration of Health and Social Care, NHS England - Integrating the health and care system: The importance for residents, families and communities
  • Zac Sang, Business Development Manager, Fireco - How can you reduce cross-contamination in care homes?
  • Jorge Maylin Larruy, CEO, Oroi  - Virtual reality in elderly care
  • Kathryn Smith, Chief Executive, SCIE (Social Care Institute for Excellence) - Dementia, Covid-19 and beyond


Watch on demand

Infection prevention and control in care homes 23rd September

alison murray

alison murray session description


Watch on demand


Infection, Prevention and Control Webisode 27th August

Navigate the fluctuating landscape of IPC guidance together with Quality Compliance Systems, National Care Association, National Care Forum and Person Centred Software. 

andrew coles     nadra ahmed     leah cooke     liz jones

  • Andrew Coles, Head of Product Management at Person Centred Software - 'COVID-19 - How technology enables your business to be best prepared'
  • Nadra Ahmed, Chairman of National Care Association - 'How is Social Care shaping up in 2020?'
  • Leah Cooke, Customer and Policy Lead, Quality Compliance Systems - 'How to Overcome Communication Barriers When Using PPE'
  • Liz Jones, Policy Director of National Care Forum


Watch on demand


Is there a specific topic that you’d like to see? Let us know! The Industry Support Guide is for you and we’ll curate the series based on your needs.